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Domains

​How do I transfer a domain to Krystal?

The process for transferring a domain into Krystal is different depending on the domain's extension. We have broken down our guides into two smaller sections.

Updated 2 years ago by Ben Oates

​How do I assign nameservers to a domain?

This article shows you how to set the active nameservers for your domain name. Your domain name must be registered with Krystal, otherwise the changes made on our systems will not have any effect. Lo…

Updated 1 week ago by Ben Oates

​How do I setup custom nameservers?

Custom nameservers allow you to use your domain name in the nameserver name. Find out how to create custom nameservers here in this Krystal help article.

Updated 1 week ago by Ben Oates

Transfer a domain away from Krystal

The process for transferring a domain to another registrar is different depending on the domain's extension. Read here to find out more.

Updated 1 week ago by Jordan Jones

Primary, Alias/Parked, Addon & Sub-domains explained

This article will help you understand the difference between all the domain options and assist you in adding additional websites/domain names.

Updated 3 weeks ago by Ben Oates

What are Krystal's NameServers?

We have three sets of nameservers depending on what server you are hosted on. Cloud/Premium/Business - Non-reseller packages. Find out more here.

Updated 6 months ago by Jordan Jones

Useful DNS tools for setup, migration & propagation

The Domain Name System is what binds (excuse the pun) the internet together. By configuring DNS NS (NameServer) and the various other DNS records we can ensure others on the internet know how to conn…

Updated 3 weeks ago by Ben Oates

Manage domain renewal and auto-renewal

This article will show you how to manage the auto-renewal settings for your domain names. This article assumes that you have already successfully logged in.

Updated 3 weeks ago by Ben Oates

Set up rDNS (PTR) for VPS

DNS provides a way to map a server name to an IP address. It also provides, via Reverse DNS (RDNS), a way to do the reverse check. Read more here.

Updated 3 weeks ago by Ben Oates

Domain ownership verification

When you change any of your existing domains' contact information, or register a new domain, a verification message may be sent to the registrant email address.

Updated 2 years ago by Ben Oates

Reduce your number of unique websites

Reducing your unique websites. All Krystal cloud and business hosting packages can host multiple sites. But, how you add or create a new site can vary depending on what you're trying to achieve.

Updated 3 weeks ago by Ben Oates

Sub-domain vs sub-directory: what's the difference?

When your cPanel account is created it uses your primary domain e.g. example.co.uk You'll notice there's nothing in front (e.g. www. ) or behind (e.g. /blog ) your domain name at this point. Sub-doma…

Updated 3 weeks ago by Ben Oates

What happens when domains are left to expire?

gTLD and ccTLD domains have slightly different life cycles. To find out what happens and how it works please read our article which outlines all you need to know.

Updated 3 weeks ago by Ben Oates

What is a domain name?

A domain name is exactly what it says on the tin. It is a name - a reference. Nothing more, nothing less. It's a bit like registering a trademark. Find out more here.

Updated 2 years ago by Ben Oates

Check and update your domain's contact details

When a domain is registered you are required to supply contact information. For.uk domains there is just a primary contact. For most other domains there are four - Owner, Admin, Billing and Technical…

Updated 1 week ago by Ben Oates

Do I need a domain privacy service?

In the past, many domain registrars have offered a domain privacy add-on service when purchasing domains. This service redacts from public WHOIS lookups all private contact data. Since the General Da…

Updated 2 years ago by Ben Oates

Add a new website as an Addon domain

If you'd like to add a new domain, on which you'd like to run a new website you'll need to add it as an Domain within the "Domains" option. Addon domains count towards your number of unique websites.…

Updated 3 weeks ago by Jordan Jones

Which domain extensions (TLDs) does Krystal sell?

A top-level domain (TLD) is the part of a web address that comes after the final dot, like.co.uk or.com. This article lists the TLDs you can register, renew, or transfer with us, along with a few spe…

Updated 1 day ago by Jordan Jones

Managing DNS using cPanel Zone Editor

DNS stands for Domain Name System - simply it's the system which converts friendly URLs (Uniform Resource Locators), like www.krystal.uk to IP addresses - the unique numbers that all sites and servic…

Updated 2 years ago by Ben Oates

How to add a domain as a website Alias

Add a domain to an existing site (Alias). There are a number of ways to add a new domain or site to your account. We have a separate guide that details the differences. If you'd like to add a new dom…

Updated 2 years ago by Ben Oates

How to add a new website as a Subdomain

There are a number of ways to add a new domain or site to your account. We have a separate guide that details the differences. This guide covers how to add a Subdomain cPanel > DOMAINS If you'd like…

Updated 2 years ago by Ben Oates

Managing DNS for Standalone Domains (Not cPanel hosted)

Access the DNS Manager. Log in to your Client Area. Click on the "DNS Records" in the left hand navigation sidebar. If you see “domain is not yet setup for DNS,” click Create zone for domain. Point Y…

Updated 1 week ago by Adam Thacker

Verify and add remote domains to cPanel

At Krystal, we take security very seriously. This means we do not allow remotely hosted domains to simply be added to cPanel, as this would allow you to add any domain name, regardless of where it's…

Updated 3 weeks ago by Jordan Jones

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