What happens if I exceed my plans disk space allowance?

cPanel

We have a separate article on monitoring and managing your disk usage which has some useful tips on how to check what's using the space in your account. cPanel space usage exceeded. Everything in you…

How to optimise your WordPress database

Web Hosting › WordPress

As your site grows, you add posts and pages, users accounts - your WordPress database will also grow - containing previous versions of posts and pages as well as other 'transient' data. All of this e…

Configuring Redis Object Caching using Litespeed Cache

Web Hosting › WordPress

What is object caching? An object cache stores the results of expensive and/or frequent database queries in a way that makes them easy to retrieve, and eliminates the need for repeated access to the…

Configuring Redis caching in Magento

Web Hosting › Magento

What is object caching? An object cache stores the results of expensive and/or frequent database queries in a way that makes them easy to retrieve, and eliminates the need for repeated access to the…

Creating a Python App using the Flask framework

Web Hosting › Python

Due to limited support and documentation for the Python Selector provided by cPanel/CloudLinux, we cannot provide any support beyond ensuring a simple demo application works under your account. This…

Installing Magento using Softaculous

cPanel › Softaculous

Magento can be very resource-intensive and is therefore only available and supported through Softaculous on our Business Hosting (link opens in a new window) packages. Before you start the Magento in…

My accounts been suspended - what can I do?

Getting Started

We only suspend accounts when absolutely necessary. If you are seeing a message that says your website is temporarily offline, find out why yours may be suspended here.

Customising the Account Suspension template in WHM

Reseller Guides

Krystals' reseller service is white labelled. This means we won't email things like account suspension notices to your clients - you will receive them for any cPanel accounts in your reseller plan. W…

Setting an account security question

Getting Started

We take the privacy of you and your data seriously, so it's important for us to be able to verify who we are speaking to when you contact us. Read more here.

Managing sub-user accounts

Onyx Documentation › Getting Started with Onyx

There may be times when you would like to allow access, through Onyx, to one, or more sites. For this reason, Onyx supports the adding of additional users to chosen sites. Some uses of this feature m…

Change your email account password or mailbox quota

Email

This article walks you through changing the email password for a cPanel email account or altering the mailbox quota (mailbox size limit). If you do not know your direct cPanel login, you can also log…

Krystal hosting plans - account resource limits

Getting Started

All Krystal Cloud & Unlimited unique website plans are for you to use to host your personal websites - we do not permit reselling on these plans.

JetBackup - Restoring a full account backup

cPanel › Jet Backup

We use JetBackup for our internal system backups and we share these backups with you to enable restoration of files, databases, CRON jobs, DNS Zones, Email, SSL Certificates and your full account. Yo…

Creating a new cPanel account within WHM

Reseller Guides

Before you can add any domains, or create a new account please ensure you've followed our Initial WHM configuration guides. If you haven't completed these steps, please do so now and then return to t…

How to check your account resource limits (503 or 508 errors)

Web Hosting

If you're seeing a 503 error in response to your request to view a web page this indicates the server was not ready to handle the request. A 508 (Loop detected) error also indicates a resource limit…
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