Using FileZilla to upload files via SFTP(SSH) or FTPS(SSL/TLS)

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FileZilla is a popular open-source File Transfer Protocol (FTP) client with versions for Windows, macOS and many desktop distributions of Linux. Read more here.

Changing your PHP Version, PHP Extensions, PHP Functions and PHP Options

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PHP is a programming language and forms the basis of many modern content management systems like WordPress, Joomla and Drupal. This article describes how to change a cPanel account's PHP version, add…

Connecting to your site using SSH / SFTP

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SFTP stand for SSH File Transfer Protocol or Secure File Transfer Protocol. SFTP is used to get files too and from your Onyx site's storage. You will need to use the details you obtain from following…

How to upload files using WinSCP with FTPS and SFTP

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WinSCP is a popular freeware FTP/SFTP client for Windows. This guide assumes you have installed WinSCP, and have a valid FTP account with which to connect.

How to upload files using Cyberduck with FTPS and SFTP

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Cyberduck is a popular commercial FTP/SFTP client for Windows and macOS. The screenshots in this guide are from the Windows version, see more here.

Where should I upload my website files?

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The short answer: The short answer to this question is the public_html/ directory. Further detail: Every cPanel account has what is called a home directory. This is the directory that you would norma…

Unable to create directory uploads

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"Unable to create directory uploads" is a very common WordPress issue when moving from one webhost to another. The error means that WordPress no longer has permission to save uploaded files/media to…

How to Fix Image Upload Issues in WordPress

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If you're encountering problems uploading images, it’s often due to permission settings, file size limitations, or PHP configurations. Here's how to troubleshoot and resolve common issues. 1. File Pe…

How to import a large database into MySQL

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This article will show you how you can import MySQL databases that are too large to upload reliably using the phpMyAdmin tool included in cPanel.

My website is showing a default web page

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If you have recently moved your domain to Krystal, then it is likely that you tried to browse to your domain before you had uploaded your website.

Installing LiteMage caching for Magento v1

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Learn how to Install LiteMage caching for Magento v1 with our informative and easy to follow blog post. Learn with Krystal support today.

File Transfer Protocol (SFTP & FTP/S) - how to add FTP accounts

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File Transfer Protocol as the name suggests is a standard way of transferring files between computers. You can use it to transfer files from your computer to your web hosting space. Krystal servers s…

Using cPanel File Manager

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cPanel comes with a full-featured file manager and this article describes it's basic functionality, including how to access hidden (dotfiles) and setting file and directory permissions. File Manager.…

Migrate your non-cPanel hosting to Krystal

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Migrating to Krystal from a non-cPanel host should be a breeze - we have a number of tools to help with the process. If you're website uses one of the popular Content Management Systems (CMS) like Wo…

What file and directory permissions should I use for my web files?

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This article details the correct permissions for your hosting files and directories. We have other articles on understanding file and directory permissions.
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