Onyx Web Hosting Guides - Krystal Hosting Knowledge Base

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Onyx Web Hosting Guides

What is Intelligent Protection?

Intelligent Protection is a security system built specifically for WordPress, powered by Patchstack. It protects sites against vulnerabilities in plugins, themes, and WordPress core. Rather than scan…

Updated 2 weeks ago by Tristan Payne

How to disable the WordPress CRON job and set it up in Onyx

WordPress doesn’t have a built-in scheduler to run regular tasks, so to get around this it fires off a request to process wp-cron.php every time a visitor requests a page. There are a couple of issue…

Updated 2 years ago by Tristan Payne

Managing files using Onyx File Manager

The Onyx File Manager can be found within each site's dashboard. Click File Manager in the left hand menu to access it. We have a separate guide on using SFTP to access your Onyx files and folders. H…

Updated 2 years ago by Tristan Payne

Setting and managing up Onyx CRON jobs

CRON allows you to schedule commands to run on a repeating schedule. If you are looking to disable your WordPress Internal CRON job and replace it with an Onyx CRON job we have a separate guide that…

Updated 2 years ago by Tristan Payne

user.ini - Changing PHP settings and restarting PHP

You are able to make changes to some PHP settings via a.user.ini file. This file doesn't exist by default - you will need to create it within the html folder of the relevant site. You can create this…

Updated 2 years ago by Tristan Payne

How we define a Unique visitor

Onyx plans differ from standard shared hosting in a few key ways. One of the most important factors is how Onyx differs when it comes to resource allocation. Resources and unique visitors: Most web h…

Updated 2 years ago by Tristan Payne

What IP address do connections from Onyx come from?

If you need to connect to remote systems (e.g. a remote database) from your Onyx site - you may need to white-list the Onyx platform IP's to ensure you can connect. Because your Onyx site can be serv…

Updated 2 years ago by Tristan Payne

How to check your PHP settings values

Checking your current PHP settings. If you want to know what settings are in effect on your server, then create a php file containing the following code and browse to it using a web browser. <?php ph…

Updated 2 years ago by Tristan Payne

Viewing the Onyx logs

Onyx logs can be found within the Stats & Analytics left hand menu drop down. Requests. This menu item shows a graph of site requests over time. It shows unique visitors over the time period selected…

Updated 4 months ago by Tristan Payne

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