Transfer your gov.uk domain name to Krystal
Krystal offers support for GOV.UK domain names, providing a straightforward process for renewal. This guide will walk you through the steps to transfer your .gov.uk domain to us, ensuring your government website remains active and secure.
Preparation
Before beginning the transfer process:
- Ensure your domain contact details are up-to-date with your current provider
- Check that your domain is not transfer locked
Step-by-Step Transfer Process
1. Request an authorisation code
Estimated time: 1-2 business days
- Identify your current domain provider (if unknown, check your last billing statement or contact Nominet)
- Contact your current domain provider via their preferred method (usually email or support ticket)
- Request the authorisation code (also known as EPP code) for your .gov.uk domain
- Note: Some providers may require additional verification steps
2. Raise a transfer ticket with Krystal
Estimated time: 15-30 minutes to submit; 1-3 business days for processing
Once you have the authorisation code:
- Log in to your Krystal account at https://krystal.io/client
- Navigate to the 'Support' section
- Click 'Open Ticket'
- Select 'Tech Support' as the ticket type
- Provide the following details in your ticket:
- The authorisation code you received
- Your complete .gov.uk domain name
3. Await Processing
Estimated time: 1-2 business days - Our team will initiate the transfer process
- Krystal will handle communications with Nominet (the .uk registry) to complete the transfer
4. Confirmation
Once the transfer is complete, you'll receive a confirmation email from Krystal.
Log in to your Krystal account to verify the domain is listed and the expiration date has been updated
Costs
Transfer fees: £0 (Krystal does not charge for incoming transfers)
Renewal fees: £10 + VAT per year for .gov.uk domains
