How to configure cPanel contact information

Each cPanel account has its own contact email settings. This is so that the administrator of the cPanel account can receive warnings and alerts from the server regarding things like disk space usage, and security alerts.

This email address is initially set to your main Krystal client login email address (at the time the cPanel account was created). However, you are free to set it to a more appropriate recipient.

Resellers, especially, may want to use an email address dedicated to managing system alerts for each of their customer cPanel accounts.

You must be logged in to cPanel to change it's Contact Information.

  1. Click the cPanel username displayed towards the top right-hand corner, and from the drop-down click on Contact Information.
    This can also be accessed from the Contact Information icon in the PREFERENCES section
  2. Set the required contact information.
Security alerts get sent to the PRIMARY email address ONLY (The top/first one).
  1. Select the notification settings you require.
Security notifications cannot be disabled.

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