cPanel version 120 - Android Devices (Using DAVx5)
Android Devices (Using DAVx5)
Set up DAVx5
To set up DAVx5 for the first time, perform the following steps:
- Download and install the DAVx5 application.
- Open the application.
- Tap the right arrow button. The Tasks support interface appears.
- Select the I don’t need tasks support.* checkbox.
- Tap the right arrow button. The Permissions interface appears.
- Select All of the below to grant permissions to DAVx
. A new interface appears. - Tap ALLOW to allow DAVx
to access your contacts. A new interface appears. - Tap ALLOW to allow DAVx
to access your calendars. - Tap the right arrow button.
- Set the Regular sync intervals toggle to allow DAVx
to synchronize at regular intervals. A new interface appears. - Tap ALLOW to allow DAVx
to run in the background. - Tap the checkmark button.
Set up a calendars and contacts account
To set up a calendars and contacts account in DAVx5, perform the following steps:
- On the DAVx
Home screen, tap the plus sign. The Add account interface appears. - Select Login with email address.
- In the Email address field, enter your email address.
- In the Password field, enter your password.
- Tap LOGIN. A new interface appears that displays the account information.
- Tap CREATE ACCOUNT.
Synchronize calendars and contacts
To enable synchronization for your calendars and contacts, set the toggles next to the calendar name on the CALDAV tab and the address book name on the CARDDAV tab.
To set the synchronization interval, perform the following steps:
- Tap the Settings icon. Under Synchronization, set the Contacts sync. interval toggle for contacts or the Calendars sync. interval toggle for calendars. A new interface appears.
- Select the desired synchronization interval.
To manually synchronize calendars and contacts on your device, tap the circular arrows button. Or, tap the back arrow to access the main interface, then tap the circular arrows button.
Potential synchronization issues
If synchronization does not work on your Android device, it may be due to one or more of the following issues:
Automatic synchronization not enabled
By default, some Android devices block automatic synchronization, also known as push mode. If updates you create on other devices do not appear on your Android device, follow these steps to enable automatic synchronization or push mode:
- Go to the Users & accounts menu in your device’s Settings application.
- Tap your DAVx
account. - Tap Account sync.
- Set the toggles for Address book and Calendar to enable them.
Battery optimisation enabled
You may need to disable battery optimisation or allow applications to start in the background for automatic synchronization to work on your device. For more information, read DAVx5’s synchronisation issues documentation.
Google account as the default
On Android, the default calendar and address book often belong to the Google account you used when you first set up the device. If an event or contact you create on your Android device does not appear on other synchronised devices, make sure you have added it to the cPanel calendar or address book.